Training Courses

HR TRAINING

Management, Supervisory and Leadership training

TRAIN YOUR TREAM

Camino HR training courses

Camino HR run a specialist range of of ‘managing employees’ courses which are specifically designed for managers and supervisors. The workshops are small and interactive, with plenty of opportunity to raise questions and address specific problems. Alternatively, there may be opportunities for you to join a locally run course which will also give you the chance to network with other local businesses.

The courses listed below provide a sample of the kind of workshops we run, but we can work with you to provide bespoke training for your organisation.

WHAT WE COVER

Sample workshops

This is an informative and interactive workshop suited to groups of 6 to 12 people.  It can either be run for a group of supervisors and line managers, or for employees without line management responsibility.  The content will be broadly the same, but the supervisory/line management workshop will have greater emphasis on how to manage situations.

The aim of the course is to help people to understand and agree how to prevent the real difficulties caused by bullying, harassment and discrimination in the workplace, as well as providing an overview of employment legislation covering these areas. 

Each workshop will be tailored towards the specific needs of the organisation or group, but will broadly cover:

  • What we mean by ‘unwanted behaviour’
  • Deciding when ‘banter’ becomes unwanted behaviour
  • Understanding the real meaning of bullying and recognising bullying behaviour
  • Defining the legal meaning of harassment and understanding how to prevent it
  • Sexual Harassment and the special protections arising from it
  • Managing allegations about unwanted behaviour
  • Establishing awareness, tools and organisational strategy

This is an informative and interactive workshop suited to groups of 6 to 12 people.  It can either be run for a group of supervisors and line managers, or for employees without line management responsibility.  The content will be broadly the same, but the supervisory/line management workshop will have greater emphasis on how to manage situations.

The aim of the course is to help people to recognise and understand temporary or longer-term mental health problems including anxiety, depression and difficulties caused by stress at work, and to create organisational awareness and strategies for prevention and support.

Each workshop will be tailored towards the specific needs of the organisation or group, but will broadly cover:

  • What we mean by mental health and wellbeing
  • Duty to prevent the workplace causing or exacerbating mental health problems
  • Understanding the real meaning of workplace stress
  • Identifying stress risk for individuals and for the team
  • Supporting and managing employees in the workplace and during and after absence
  • Mental health disability and reasonable adjustments
  • Establishing awareness, tools and organisational strategy

In this workshop the participants will work through a maze of case studies in small groups, to explore the ways to manage scenarios which might lead to a disciplinary situation. The idea of the maze is that the scenarios are all linked and follow one after the other, so we are able to discuss the potential repercussions of the choices that the groups make.

We ask the participants to bring along copies of their own company policies and procedures so that they can relate their responses directly to the way that it would be dealt with in their own place of work.

Topics covered include:

    • The dangers of not dealing promptly with potential misconduct
    • The difference between an investigatory meeting and a disciplinary meeting
    • When it is best to deal with problems informally
    • When you should consider suspension
    • How to conduct out an investigation meeting
    • Using witnesses and witness statements
    • What is Gross Misconduct
    • What is the ACAS Code
    • How to set up and conduct a disciplinary meeting
    • The right to be accompanied
    • Grievances raised during disciplinary investigations
    • Making your decision

We cover everything to do with managing absence, from dealing with the odd few days here and there to handling long term sickness and disability. Participants are encouraged to share, without breaking confidentiality, problems that they have encountered in the workplace so that we can discuss ways to resolve real life situations. There will be opportunities for role play for those who would like to practice potentially difficult conversations, but nobody will be forced to do so. 

Topics covered include:

    • Different types of absence, eg emergency leave, sickness absence, holidays
    • The importance of recording absence
    • The importance of consistency in managing absence from work
    • Understanding Fit Notes
    • Conducting a return to work interview
    • Dealing with frequent short term absence
    • Dealing with long term absence
    • Disability related absence
    • Stress related absence
    • Terminating employment due to absence

The purpose of this workshop is to help managers to be alert to potential problems and to gain the confidence to manage and support employees who are experiencing symptoms of stress. 

Topics covered include:

    • Understanding what is really meant by stress
    • Understanding the causes and symptoms of stress related illnesses
    • The Health and Safety Executive management standards for reducing stress
    • Identification of potential stress hazards in your own organisation
    • How to support an employee who is showing signs of stress
    • Supporting an employee who is off work with a stress related condition
    • When stress related illness becomes a disability
    • Managing termination of employment if it becomes necessary

This workshop starts by looking at the importance of understanding what is required of a job. We look at the processes which can support the assessment of performance, such as induction, probation and the setting of objectives or other targets.  Finally, we concentrate on how to deal with poor performance and how to put in place procedures for fairly managing poor performance. Participants will be encouraged to describe problems that they have faced in managing performance and we will discuss the difference between dealing with poor performance as a disciplinary issue and dealing with it as a capability problem. 

Topics covered include:

    • The importance of understanding the job requirements
    • Using induction and probation to assess capability
    • Setting expectations
    • Understanding how to set objectives
    • Different methods of appraising performance
    • Putting in place a procedure for fairly managing capability problems
    • Making reasonable adjustments for disability
    • Terminating employment for capability reasons

This workshop is designed to give participants an overview of the employment legislation they should be aware of in their roles as managers or supervisors of employees. It is a brief overview but we ask all participants prior to the course if there is anything that they would particularly like to cover in more depth so that we can ensure that we meet their requirements.

Topics likely to be covered include:

    • Providing Terms and Conditions of Employment
    • Different types of contracts
    • Disciplinary and Grievance Procedures
    • The ACAS Code
    • Unfair Dismissal including constructive dismissal
    • Redundancy
    • Discrimination
    • Flexible Working
    • Equal Pay
    • Time off Work (eg emergency leave, maternity, paternity and parental leave)
    • Holiday entitlement
    • Employing non-UK nationals
    • Employing Agency workers
    • Working Time Regulations
    • Bribery
    • Whistleblowing

This workshop is for people who are interested in setting up or improving their appraisal or performance development processes. Participants will be asked before the event if they have specific areas of interest, so that we can ensure that we cover them.

Topics to be covered include:

    • The importance of understanding the job requirements
    • Identifying the internal and external clients
    • Understanding what you want to achieve from your system or process
    • Different methods of appraisal
    • Setting SMART objectives
    • Whether to link pay to your appraisal/performance development system
    • Conducting appraisal/performance development meetings
    • Managing difficult conversations

Whether you seldom recruit new employees or do so on a regular basis you want to be sure that you select the best person and that all your processes are fair and not discriminatory.

Topics covered include:

    • Understanding the requirements of the job
    • Creating a job description
    • Creating a person specification
    • Deciding how to short list applicants
    • Different assessment and interview techniques
    • Ensuring that you interview and assess fairly
    • Those difficult questions
    • Keeping records
    • Taking up references
    • How to make an offer of employment

 

This workshop takes you through how to plan an interview to get information that you need from an individual, how to manage the interview using different questioning styles and how to avoid discrimination or bias. This workshop will include role play for all participants.

Topics covered include:

    • Deciding the key skills and experience that you want to identify in the interview
    • Planning your interview questions
    • Setting up a scoring and assessment system
    • Being aware of the horns and halo effect
    • Questioning styles
    • Avoiding discrimination and bias
    • Managing the interview
    • Closing the interview
UPDATE YOUR HR

Need Help?

Our team are always happy to talk to you about the services we provide

ENQUIRE NOW

Use the form below to enquire about your free HR health check.