Leadership Development Training
Supervisor And Leadership Development Training Courses
Our Supervisor and Leadership Development Training course is specifically designed for managers, team leaders and supervisors. The workshops are small and interactive, with plenty of opportunity to raise questions and address specific problems.
The Leadership Development Course comprises the full suite of workshops. For those not wanting to attend the whole programme, each workshop can be attended as a stand-alone session.
Half day workshop: £155.00
Whole day (two consecutive half day workshops): £225.00.
Full suite of workshops: £1300.00
Leadership Training Workshops – Register Your Interest
All workshops are highly interactive. Participants are encouraged to discuss their own experiences and how the learning could be applied to their own workplace.
The benefit of attending with people from other organisations is the sharing of ideas and information, and the value of networking. However if organisations would prefer workshops to be exclusive to their own attendees and can provide a minimum of 6 participants, this can be arranged.
Click to read more about each workshop, then fill out the form below to let us know which workshops you would be interested in. We will keep you updated with dates and booking details.
Employment Law in a Nutshell
This workshop is designed to give participants an overview of the employment legislation they should be aware of in their roles as managers or supervisors of employees. It is a brief overview but we ask all participants prior to the course if there is anything that they would particularly like to cover in more depth so that we can ensure that we meet their requirements.
Topics to be covered include:
- Recruitment do’s and don’ts
- Providing Terms and Conditions of Employment
- Different types of contracts
- Disciplinary and Grievance Procedures
- The ACAS Code
- Unfair Dismissal including constructive dismissal
- Flexible Working
- Equal Pay
- Time off Work (eg emergency leave, maternity, paternity and parental leave)
- Holiday entitlement
Managing Potential Disciplinary Situations
We ask the participants to bring along copies of their own company policies and procedures so that they can relate their responses directly to the way that it would be dealt with in their own place of work.
Topics covered include:
- The dangers of not dealing promptly with potential misconduct
- The difference between an investigatory meeting and a disciplinary meeting
- When it is best to deal with problems informally
- When you should consider suspension
- How to conduct out an investigation meeting
- Using witnesses and witness statements
- What is Gross Misconduct
- What is the ACAS Code
- How to set up and conduct a disciplinary meeting
- The right to be accompanied
- Grievances raised during disciplinary investigations
- Making your decision
Almost everything you do as a leader relies on good communication. No matter how well you think you have explained something, it’s the way it is received and understood that matters and that often means understanding the way that other people respond to information.
This workshop will help you to think about the way you communicate and how to get the best from people through effective communication.
Topics covered will include:
- Understanding communication styles – own and others
- Learning how to adapt own personal style for communicating effectively
- Effective listening and questioning, using coaching skills
- Pitching communication at the right level, avoiding communication overload
- Being a trusted communicator
Managing Difficult Conversations and Handling Conflict
As managers and leaders we can’t hide from having difficult conversations or dealing with conflict and delaying dealing with a problem isn’t usually a good approach. So what are the tools and skills you need to be able to manage assertively and understand how to approach these situations with confidence? The objectives of this workshop will be to:
- Develop a greater understanding of what affects difficult conversations and conflict
- Explore tools and concepts that enable you to reflect on your approach to managing difficult conversations
- Identify actions you can take to help manage difficult conversations and conflict
This workshop looks at the skills needed to bring out the best in people, so that they can give their best performance at work. We look at and practice:
- Giving and receiving feedback
- The importance of regular One to One meetings
- Understanding the Skill/Will matrix, motivation and how to get the best from others
- Managing responses and behaviours
When people simply aren’t meeting the level of performance you need, despite using all the techniques taught in the workshop on managing performance, you may need to consider using more formal capability management processes.
Topics covered include:
- The importance of understanding the job requirements and setting expectations
- Understanding the difference between a disciplinary and a capability problem
- Procedures for fairly managing performance and capability problems
- Making reasonable adjustments for disability
- Terminating employment for capability reasons
Planning, Delegation and Time Management
So now you are responsible for managing others, you not only have your own time to plan but you need to make sure that others are working effectively to support you in what you need to achieve. You need strong planning and time management skills as a leader, and you need to have the confidence to properly delegate to others without overloading them, and without worrying that it might have been easier ‘just to do it yourself’.
In this workshop we’ll share ideas and we’ll look at:
- Developing effective time management skills
- Prioritising and planning tools
- Effective delegation
- Developing skills in others
- Avoiding the ‘I’ll do it myself’ trap
We cover everything to do with managing absence, from dealing with the odd few days here and there to handling long term sickness and disability. Participants are encouraged to share, without breaking confidentiality, problems that they have encountered in the workplace so that we can discuss ways to resolve real life situations. There will be opportunities for role play for those who would like to practice potentially difficult conversations, but nobody will be forced to do so.
Topics covered include:
- Different types of absence, eg emergency leave, sickness absence, holidays
- The importance of recording absence
- The importance of consistency in managing absence from work
- Understanding Fit Notes
- Conducting a return to work interview
- Dealing with frequent short term absence
- Dealing with long term absence
- Disability related absence
- Stress related absence
- Terminating employment due to absence
Dignity at Work – Dealing with Unwanted Banter, Bullying and Harassment
The aim of this highly interactive workshop is to help people to understand and agree how to prevent the real difficulties caused by bad and unwanted behaviour in the workplace, as well providing an overview of the employment laws that covering these areas. Through the use of lots of case studies and scenarios we’ll cover:
- What we mean by ‘unwanted behaviour’
- Deciding when ‘banter’ becomes unwanted behaviour
- Understanding the real meaning of bullying and recognising bullying behaviour
- Defining the legal meaning of harassment and understanding how to prevent it
- Sexual Harassment and the special protections arising from it
- Managing allegations about unwanted behaviour
- Establishing awareness, tools and organisational strategy
Understanding and Managing Workplace Stress
The purpose of this workshop is to help managers to be alert to potential problems and to gain the confidence to manage and support employees who are experiencing symptoms of stress.
Topics covered include:
- Understanding what is really meant by stress
- Understanding the causes and symptoms of stress related illnesses
- The Health and Safety Executive management standards for reducing stress
- Identification of potential stress hazards in your own organisation
- How to support an employee who is showing signs of stress
- Supporting an employee who is off work with a stress related condition
- When stress related illness becomes a disability
- Managing termination of employment if it becomes necessary
The Transition from Managing Self to Delivering Results through Others
So often people get promoted to being leaders and managers because they are good at the job they do now. The transition can be hard – how do you maintain the good relationships you have with the colleagues you’ve always worked with but step up to the new responsibilities of a leader, how do you need to manage yourself differently to achieve results in your new role and become a leader?
This workshop bring people together to share their experiences, to ask questions and to reflect on how they will deal with the potential challenges. It is suitable for those who will soon be making the transition and those who want to further develop their skills and address some of the difficulties they may have been facing.
Topics covered include:
- Understanding management and leadership
- Exploring management styles
- Understanding job roles
- Setting expectations for self and others
- Developing self-confidence
People so often naturally resist change when it’s imposed on them, and in that process of resistance they’ll push back or simply ignore what’s happening, rather than supporting the process. This workshop will help you to understand why people resist, what emotions they may experience and how you can smooth the process of change. We’ll encourage you to think about a change you have put in place in the past, or one which you are soon going to have to manage and we’ll cover:
- Why Change happens
- Understanding Change
- What influences responses to change
- Managing yourself through change
- Best practise approaches to managing change
- Why do people resist change? How to manage change resistance.
- Managing risk